Tessera Theme GPL – Knowledge Base & Support Forum WordPress Theme Overview:
Tessera is a modern knowledge base, support forum, and help desk WordPress theme.
Knowledge Base & FAQ: Create a self-serve online library of information about your products, services etc. with ease, to help your site visitors to find the answers they often have without putting any strain on your support staff. A well-designed knowledge base is the most effective way to keep your customers happy.
Support Forum: Tessera is fully compatible with the most popular WordPress forum plugin, bbPress. This means you can create your own fully functional forum in minutes. Having a support forum allows you to address the most common queries in your business all in one thread or conversation. So instead of customers sending your support team the same query, they can simply search for the issue and find the solution based on your previous responses helping you to save precious time in the process.
Support Ticketing: Tessera is compatible with the most versatile and feature-rich helpdesk & support ticketing plugin, Awesome Support. Your users will be able to submit tickets from the front end, and your agents respond to them from the WordPress back end. You can import tickets from Zendesk, Helpscout and Ticksy.
Online Shop: Tessera is compatible with the most popular e-commerce plugin, WooCommerce. Open up your online shop in minutes.
Tessera WordPress Theme GPL Features:
- Fully responsive, modern, and clean design.
- Customizer: Rich set of live customization options allows you to customize your theme with ease.
- Crafted with Elementor: Elementor is the most advanced page builder for WordPress, which introduces a whole new visual way to design your WordPress website. Tessera comes with 12 custom Elementor widgets.
- Made with Bootstrap 4.
- Live Search: Your users will find the results they are looking for before they finish typing their query!
- Knowledge base custom post type with category and tag support.
- Like&dislike rating system for the articles.
- Social media sharing is integrated.
- Seamless integration with bbPress forum plugin.
- Seamless integration with WooCommerce plugin.
- Compatible with Awesome Support plugin.
- Advanced bbPress user profiles
- Solved Topic & Best Answer: You can mark a topic as solved and you can select the best answer.
- Private reply: When someone marks his/her reply as private, only admins and moderators can view the reply..
- Report content: Give your users the ability to report inappropriate content or spam in topics and replies.
- Quote replies: You can give your users the ability to quote from user replies.
- Custom User Role Names and Badges: You can change default bbPress role names (key master, moderator, etc.) and badge colors.
- Premium FAQ plugin is included. Save 15$!
- Front-end login form.
- Fast CSS masonry grid layouts
- Compatible with MailChimp for WordPress. Subscribe your WordPress site visitors to your MailChimp lists, with ease.
- RTL support.
- Compatible with Contact Form 7 plugin. Contact Form 7 is one of the most popular plugins for easily creating forms for your WordPress site.
- Clean, developer-friendly code.
- Seamless integration with Gutenberg and WordPress 5. x.
- Made with SEO and Speed in mind.
- One-click demo import.
- Translation ready. Language file (.pot) is included.
- Extensive help documentation.
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