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TotalDesk GPL v1.8.0 – Helpdesk Live Chat Knowledge Base and Ticket System

Original price was: 40.60$.Current price is: 3.07$.

(3 customer reviews)

TotalDesk Plugin GPL is the only all-in-one helpdesk solution for WordPress. Including a ticket- & notification system, LiveChat, knowledge base, report, and integration module it contains all support features, that you need.

Description

TotalDesk GPL Plugin Overview:

TotalDesk GPL Plugin is the only all-in-one helpdesk solution for WordPress. Including a ticket- & notification system, live chat, knowledge base, report, and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk.

TotalDesk GPL Features:

      • Ticket System
        • 3 Differnt New Tickt Forms
        • Inbox Fetching
        • 2 Roles: Agent & Reporter
        • My Tickets Page
        • Set default values for new tickets
        • Set own ticket Status
        • Set custom ticket Types
        • Set custom ticket Project / Systems
        • Attachment Support
        • Inform Agents in Notifications
        • HTML WYSIWIG Comment Form
        • Saved replies
        • Logging / History system
        • XLS export
        • Reporters & Agents can reply to Email
        • Ticket Overview (assigned to, status in colors)
        • Set Inbox Archive Folder
      • Notifications
        • Email Notifications
        • Desktop Notifications
        • Slack Notifications
        • Notify when a ticket has been created
        • Notify when someone replied
        • Notify when a status has changed
        • Notify when an agent has been assigned
      • Livechat
        • Start a chat with a new subject (new ticket)
        • Enter a chat with a given ticket ID
        • Send a message (new ticket) when no agent is online
        • Every chat conversation will be saved
      • Knowledge Base
        • Create a FAQ based on a ticket
        • Group FAQs into topics
        • Set custom Icons for Topics
        • Live search for FAQs
        • Track FAQ views
        • 3 Built-in widgets
        • Order FAQs by View / Popularity
        • 2 Layouts (boxed, list)
      • Reports
        • Tickets By Agent
        • Tickets By Status
        • Tickets By Type
        • Tickets By System
        • Tickets By Year
        • Tickets By Month
        • Tickets By Year & Month
      • Integrations
        • WooCommerce
        • Envato
        • Slack
      • Well Documented
Additional information
Brand

Codecanyon

Activation

Pre-activated

License

GPL

Reviews (3)
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3 reviews
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Coupons

JUNE SALE - Use coupon code GPL20 for an instant 20% discount on all items | Valid till 30th JUNE. The offer is applicable to all items Themes, Plugins, Memberships, Exclusive and Lifetime Deals.

Note

The product package may contain additional zips. So, make sure to unzip it first before uploading it to your WordPress Website.

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